Privacy Policy

Last updated: July 31, 2026

This Privacy Policy explains how Montivue Optics, operated by NAVAZZ GROUP LLC, collects, uses, discloses, and protects personal information when you visit montivueoptics.com, communicate with us, create an account, or place an order.

1. Who We Are

NAVAZZ GROUP LLC operates Montivue Optics and is responsible for the personal information described in this policy.

Contact: support@montivueoptics.com
Legal address: 412 W 7th St, Suite 1138, Clovis, New Mexico 88101, United States.

2. Information We Collect

Depending on how you use the store, we may collect:

• Identity and contact information, such as name, email address, telephone number, billing address, and shipping address.
• Order and transaction information, such as products, quantities, discounts, payment status, returns, refunds, and delivery details.
• Account and preference information, such as language, saved addresses, marketing choices, and customer-service history.
• Device and usage information, such as IP address, browser, device type, operating system, pages viewed, referring links, and interaction or campaign data.
• Communications and content you provide, including messages, reviews, photographs, or videos submitted for support.

Payment providers process payment-card and wallet information. We generally do not receive complete card numbers or security codes.

3. How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers such as Shopify, payment processors, advertising or analytics providers, fraud-prevention services, carriers, and fulfillment partners.

4. How We Use Information

• Operate the website, cart, checkout, customer account, and support channels.
• Confirm, process, fulfill, deliver, return, exchange, or refund orders.
• Prevent fraud, abuse, security incidents, and unauthorized transactions.
• Communicate about orders, services, policies, and support requests.
• Personalize and improve products, content, navigation, and advertising.
• Measure store performance and marketing campaigns.
• Comply with tax, accounting, legal, regulatory, and recordkeeping obligations.
• Protect our rights, customers, personnel, systems, and business.

5. Legal Bases Where Applicable

Where a legal basis is required, processing may rely on performance of a contract, compliance with a legal obligation, legitimate interests, consent, or protection of vital and legal interests. You may withdraw consent where processing depends on consent, without affecting earlier lawful processing.

6. How We Disclose Information

We may disclose information to Shopify; payment and fraud-prevention providers; fulfillment partners; warehouses; carriers; customer-support, email, analytics, campaign-measurement, and advertising providers; professional advisers; and government or law-enforcement authorities when legally required. We may also transfer information as part of a merger, financing, acquisition, restructuring, or sale of business assets, subject to appropriate safeguards.

We do not sell payment information or customer contact details to unrelated third parties for money. Certain advertising or analytics disclosures may be treated as “sale,” “sharing,” or targeted advertising under some privacy laws.

7. Cookies and Similar Technologies

We use essential, functional, performance, analytics, and advertising technologies as described in our Cookie Policy. Available controls may include a cookie-preference interface, browser settings, Global Privacy Control, and Shopify privacy-choice tools.

8. International Processing

Because we sell internationally and use global service providers, information may be processed outside your country. Where required, we use contractual or other legally recognized safeguards for international transfers.

9. Retention

We retain information only as long as reasonably necessary for the purposes described here, including order fulfillment, support, warranty and return administration, fraud prevention, dispute resolution, and legal, tax, and accounting obligations. Retention periods vary by record type and jurisdiction.

10. Security

We use reasonable administrative, technical, and organizational safeguards. No transmission or storage system is completely secure, and we cannot guarantee absolute security.

11. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, obtain a portable copy, opt out of targeted advertising or certain sharing, and appeal a decision. You may also contact a competent privacy or consumer-protection authority.

To submit a request, email support@montivueoptics.com with the subject “Privacy Request.” Include your name, account or order email, location, and the right you wish to exercise. Do not send full card details or passwords. We may request reasonable verification.

12. Global Privacy Control

Where legally required, a valid Global Privacy Control signal will be treated as an opt-out request for the browser or device that sends it.

13. Children

The store is not directed to children under 16, and we do not knowingly collect or use their personal information for targeted advertising. A parent or guardian may contact us about a concern.

14. Changes

We may update this policy to reflect operational, legal, or regulatory changes. The revised version will be posted with a new “Last updated” date.

15. Contact

NAVAZZ GROUP LLC, operating as Montivue Optics
412 W 7th St, Suite 1138
Clovis, New Mexico 88101
United States
support@montivueoptics.com